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RESERVATION & PAYMENT
Headcount
0 – 23 months free
2 years old and above
Guest List
Submit prior to check-in date All guests must be registered Include age of 12 below & 70 above
Booking Policy
No pencil booking
No refund
No rebooking
Package may be upgraded but NOT downgraded
Direct Booking
50% down payment to secure dates
50% balance payment before check-in date
BDO or BPI only (No Gcash account)
Dates are on-hold for 6 hours while guest transfer funds
DTI/BIR
Non-vat registered
BIR COR and sample receipt available upon request
ACTS OF NATURE
Reservation may be cancelled and rebooked only if roads leading to the resort is deemed impassable by the government due to acts of nature.
House Rules
5,000 PHP penalty per violation
Smoke and vape outdoors only
No glitter bombs, party poppers, confetti
No adhesives on walls, doors, ceiling
Registered guests only, penalty 5000 PHP per head
No pets, penalty 5000 PHP per pet
Catering/event setup on second floor, penalty 20000 PHP
Pool Safety
Supervise kids all the time.
No bottled beverages nor glass containers in the pool area
Noise Level
Lower entertainment volume from 10 PM – 6 AM Barangay ordinance
ASSISTANCE ON RESORT FACILITIES
Onsite staff live inside the property on ground floor parking
Kindly refrain from knocking in the staff room
from 12 AM – 6 AM as courtesy to our onsite staff
DAMAGED APPLIANCE/DISPLAY
Full cost of item, guest takes home the damaged unit
LIABILITY WAIVER
The guest, upon booking, fully accepts and assumes all liabilities for any accident, injury, sickness, physical harm, property damage, loss and death that may happen during their stay at Hideaway
OTHER FEES
CONSUMABLES
400 PHP LPG per night
50 PHP mineral water per 5-gallon
EARLY CHECK-IN / LATE CHECK-OUT
2000 PHP per hour
Subject to availability
KITCHEN APPLIANCE BROUGHT BY GUEST
300 PHP per unit
Subject to prior approval
SECURITY DEPOSIT
5000 PHP per night
Refunded if no losses and damages are incurred
If paid in cash, refunded upon check-out after onsite staff has ample time to check the resort
If paid via bank transfer, refunded 12 hours upon check-out
TERMS & CONDITIONS
Paying the down payment signifies that the Lessee agrees to all the terms and
conditions of The Rest House by Hideaway contained in this rental agreement and annexes A, B, C & D.
To Book
Before you book, it’s important to understand our Rental Agreement. This agreement outlines the rules and expectations for your stay, ensuring a smooth vacation for everyone.
You can book directly on our Facebook page or through Airbnb.
Either way, the Rental Agreement applies. It covers things like payment, guest responsibilities, and resort policies.
Book through?